Privacy Policy

Last updated: July 2026

At Denese Macdonald, your privacy is important. This Privacy Policy explains how your personal information is collected, used and protected when you visit www.denesemacdonald.life or contact me through the website.

I am committed to handling your personal information responsibly, securely and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who I Am

Denese Macdonald is the data controller responsible for the personal information collected through this website.
If you have any questions about this Privacy Policy or how your data is handled, please contact hello@denesemacdonald.life

Information I Collect

Depending on how you use this website, I may collect the following information:

Information you provide - when you contact me through the website, email or enquiry form, you may provide:

  • Your name

  • Email address

  • Telephone number (if supplied)

  • Any information you choose to include in your enquiry

Please avoid including sensitive personal or health information in your initial website enquiry. This can be discussed securely once contact has been established.

Information collected automatically - when you visit the website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time and date of your visit

  • Website usage statistics

  • Cookies and similar technologies

This information helps improve the website's performance and user experience.

How Your Information Is Used

Your information may be used to:

  • Respond to your enquiries

  • Arrange appointments or discovery calls

  • Provide information about my services

  • Improve the website and user experience

  • Maintain website security

  • Comply with legal or regulatory obligations

Your information will only be used for the purposes for which it was collected.

Lawful Basis for Processing

Under UK GDPR, I rely on one or more of the following lawful bases for processing your personal information:

  • Your consent

  • Performance of a contract or taking steps before entering into a contract

  • Legitimate interests in operating and improving my practice and website

  • Compliance with legal obligations

Marketing

I will only send marketing emails or newsletters where you have chosen to receive them or where permitted by law.

You can withdraw your consent or unsubscribe at any time using the unsubscribe link provided or by contacting me directly.

I will never sell your personal information or send unsolicited marketing communications.

Cookies

This website uses cookies to help improve your browsing experience and understand how visitors use the site. Where required, you will be asked to consent to non-essential cookies through the website's cookie banner. You can manage or disable cookies through your browser settings at any time.

Analytics

This website may use services such as Google Analytics to help understand how visitors use the website and to improve its performance. Google may collect information such as your IP address and browsing behaviour in accordance with its own Privacy Policy.

Sharing Your Information

Your information will never be sold. Personal information may be shared with trusted third-party providers who help operate the website or provide services, such as:

  • Website hosting providers

  • Email service providers

  • Website analytics providers

  • IT support providers

These providers only process information on my behalf and are required to keep your information secure. Information may also be disclosed where required by law or to protect legal rights.

International Transfers

Some service providers may process personal information outside the United Kingdom. Where this occurs, appropriate safeguards are in place to ensure your information remains protected in accordance with UK data protection law.

Data Security

Reasonable technical and organisational measures are in place to protect your personal information against unauthorised access, loss, misuse or disclosure. While every effort is made to keep your information secure, no method of internet transmission is completely secure.

How Long Information Is Kept

Personal information will only be retained for as long as necessary to fulfil the purpose for which it was collected, meet legal obligations or resolve disputes. Enquiry emails that do not result in ongoing services will not be retained longer than necessary.

Your Rights

Under UK GDPR, you have the right to:

  • Be informed about how your information is used

  • Access the personal information held about you

  • Request correction of inaccurate information

  • Request deletion of your personal information where appropriate

  • Restrict or object to processing in certain circumstances

  • Request a copy of your personal information in a portable format

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the Information Commissioner's Office (ICO)

For more information about your rights, visit www.ico.org.uk.

Third-Party Websites

This website may contain links to external websites. I am not responsible for the privacy practices or content of those websites and encourage you to read their privacy policies.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, technology or business practices. The latest version will always be available on this website.

Contact

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact: Denese Macdonald email hello@denesemacdonald.life